Welcome to Lucky Draw Lodge. By accessing and using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

Services

Our offers a range of services including massages, facials, body treatments, and other wellness services. We reserve the right to modify or discontinue any service at our discretion without prior notice.

Appointments and Reservations

To ensure availability, we recommend making appointments in advance. Reservations can be made online or by contacting us directly. You are responsible for providing accurate information when making a reservation.

Cancellations and No-Shows

We require at least 24 hours’ notice for cancellations or rescheduling of appointments. Failure to provide sufficient notice or not showing up for a scheduled appointment may result in a cancellation fee.

Payment

Payment for services is due at the time of your appointment. We accept various forms of payment, including credit cards and cash. Any changes to pricing or fees will be communicated to you in advance.

Refunds

Refunds are not provided for services rendered. If you are dissatisfied with your experience, please contact us at contact@luckydrawlodge.com, and we will work to address your concerns.

Health and Safety

Please inform us of any health conditions or allergies prior to your treatment. We reserve the right to refuse service if we believe that your health or safety may be compromised.

Conduct

We expect all guests to behave respectfully towards our staff and other clients. Any inappropriate behavior may result in termination of services without a refund.

Privacy

We are committed to protecting your personal information as outlined in our Privacy Policy. By using our services, you consent to the collection and use of your information in accordance with our Privacy Policy.

Liability

Lucky Draw Lodge is not liable for any injury, loss, or damage to personal property while on our premises. Guests use our facilities at their own risk.

Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on our website with an updated effective date. It is your responsibility to review these terms periodically.

Contact Us

If you have any questions or concerns about our Terms and Conditions, please contact us at contact@luckydrawlodge.com.

Effective Date

These Terms and Conditions are effective as of 28/8/24.